Our flock is growing!

We are proud to always promote from within. High-performing Account Managers have the opportunity to pursue different career paths at HawkSEM, whether they want to go into people management or continue to grow as strategic, individual contributors.

• Senior Managers are SMEs in their respective channels and are consistently praised for their strong account performance, client retention, and ability to excel in cross-collaborative teams.
• Lead Strategists are seasoned Hawks who lead client accounts, maintain client relationships, and collaborate with account managers on high-level strategy and execution.
• Team Leads focus on the direct management and personal growth of account managers; their success comes from ensuring that account managers are operating at a high level, staying productive, and meeting expectations, while also facilitating their continuous learning and career path goals.

As the organization expands and we maintain strong employee retention, many Leads have gone on to become Associate Directors and Directors, helping us grow the agency to new levels.

• We have internal teams of designers and developers, as well as teams of freelance content writers and backlinks vendors.
• We also have an internal analytics team for all things conversion tracking, tagging, reporting, and data analytics.

• Depending on your channel specialty, you will find yourself working directly in the UI of platforms like Google Ads Editor, Meta Ads Manager, LinkedIn Campaign Manager, Microsoft Ads, Amazon Ads, and WordPress.
• Additional support tools include SEMrush, Screaming Frog, Ahrefs, SpyFu, CallRail, Google Analytics 4, Google Looker Studio, Google Tag Manager, Instapage, MS Clarity, and Supermetrics, just to name a few… If it’s effective, we’re on it. If you know of something that would make us better, we’ll try it.

• Tangible measurements include client retention, feedback, and account performance. We’ll also keep an eye on the intangibles, like internal activity, knowledge sharing, and going the extra mile to help fellow Hawks.
• As a new hire, we set you up with 1:1 sessions at 30/60/90-day marks to get your feedback throughout your onboarding experience while training you on certain development materials like our Hawk Academy.
• Throughout the year, you will have regular 1:1s with your manager to support your day-to-day role, as well as quarterly development check-ins that are documented by both manager and employee for transparent feedback on ongoing performance while allowing employees to highlight their goals and what success looks like for them.
• Annually, all staff members receive a 360 Review that is tracked through our Project Management tool, Asana. 360 Reviews include 5-8 peers who will complete a review template for a given role that holistically captures an employee’s career based on hard skills, soft skills, and our Hawk company values.

• We start with a comprehensive, 30-day Asana onboarding project covering every task from adding an email signature and setting up health insurance to learning landing page design best practices and how our ConversionIQ system works. This is in addition to consistent video meetings with a team lead who will tailor your training experience and assist you in learning internal processes for things like client tracking, deliverables, reporting, etc., and adopting new/existing projects.
• We also stay connected through virtual all-company events and Slack channels covering a variety of interests like fantasy sports, pets, cooking, tv/movies, outdoor activities, and many more.

Local business hours. No need to wake up at 6 am on the West Coast for a 9 am East Coast meeting. We encourage and respect boundaries set on your calendar, email, and Slack.

We prefer to empower, not micromanage. We don’t get bogged down with time tracking for billable hours. Instead, we provide transparency to account managers around client size and expected workload, to help them prioritize their work in a way that makes sense for their particular client roster.