From getting started to optimizing and testing, these expert tips will ensure your e-commerce ads are set up to stand out.
Here, you’ll find:
- How to create a proper e-commerce PPC marketing foundation
- Ways to optimize, organize, and test your PPC campaigns
- How to grow your success beyond Google Shopping campaigns
- SEM tricks to create successful ads that convert
E-commerce spending broke holiday records in 2021, with U.S. consumers spending a record $204.5 billion online.
But surprisingly, just 17% of brands say they’re ahead of the curve or leading in the e-commerce space in their industry.
What that tells us is that there’s a wealth of opportunity for your e-commerce company to rise above the ranks. One of the most effective ways to do just that: paid search (also called pay-per-click or PPC) campaigns.
Whether you’ve been doing e-commerce for years or have recently switched to a digital platform amid the pandemic, it’s always good to know what elements make up a successful search engine marketing (SEM) ad.
Traditional search campaigns are powered by keywords. But with e-commerce ads, it’s all about the product feed.
Wondering how to get started with e-commerce campaigns? You’ve come to the right place. Let’s break down what steps to take when creating paid search ads for your e-commerce brand.
1. Set up your Google Merchant Center account properly
It should come as no surprise that the right setup is key to creating successful e-commerce ads. But plenty of companies, whether they realize it or not, don’t have their accounts set up properly.
This can lead to improper tracking and unnecessary steps. So, how do you ensure you’re starting off on the right foot?
Link your account via a shared email address
To begin, you need to create a free Google Merchant Center (GMC) account. It’s best to use the same email you use for programs like Google Ads and Google Analytics. That way, your accounts will all be linked together.
From there, you can link your Google Ads account to GMC. It’s also a good idea to install “Ecommerce tracking” in your Google Analytics account for even more insight into performance metrics.
Choose a product data input method
Next, it’s time to get your products into the Google Merchant Center. A few things to consider when determining how to get your product data into GMC are:
- Which e-commerce platform will you be leveraging?
- How many products will you be uploading?
- How many product variations with individual SKUs will you be uploading?
- Do you have all the product details organized?
How you get your products into GMC to create the feed mostly depends on how many products you have. If you have a lot of products and are using a popular e-commerce platform such as Shopify or BigCommerce, you should be able to easily integrate this with GMC.
This will help you map your product feed and submit the most updated info to GMC on a regular basis, ensuring your product data is always fresh.
If you’ve got a smaller number of products, you can simply integrate manually via a Google spreadsheet. You can also manually add products one by one if you want to test out the platform first.
Pro tip: If your product list is especially large, Google’s new file processor Centimani might be a great solution for you.
Optimize your Merchant Center settings
There are a lot of things in GMC settings that often get overlooked. One is enabling automatic updates.
Google will crawl your page and find your most updated price and availability if you opt in to get automatic improvements.
This is great if, for example, you run out of stock on a product, because it keeps you from running Google Ads to a page where your products aren’t available. However, if you have your site structured in a way that keeps Google from understanding your pricing, it’s probably best to turn off the automatic price updates.
Once you have everything in GMC, you’ll connect to your Google Ads account. In April 2020, Google announced that they’d run free listings on Google Shopping. This Shopping section is a lot like Amazon in that you can filter by things like price.
This means it’s more important than ever to get your GMC created with your products and prices because you’ll start getting an organic lift from being on the Shopping tab for free. This can be especially helpful for local SEO.
Pro tip: Even if your business doesn’t have the budget for new campaigns, we still recommend going into GMC and setting up a feed, because you’ll be eligible for free listings in the U.S.
2. Stay on top of your product feed
Once your GMC account is set up, don’t fall into a set-it-and-forget-it mindset.
Making sure your product feed is updated is just as crucial as proper setup. (The last thing you want is to have someone click on your ad and see that the item is out of stock or priced higher than advertised, right?)
Once you input products, they’ll remain active for 30 days. After that, those products will expire if you don’t update their info, meaning they won’t be eligible to show potential customers.
You can update your products either by reprocessing your feed or setting up automatic processing on a daily or weekly basis, depending on how often your product inventory changes.
It’s also important to keep your prices updated. A 2021 GMC update increased the scrutiny on prices. Prices listed in your product data, on your landing pages, and at checkout must match. They’ll give you 28 days to resolve the mismatch before suspending your account.
3. Set up your e-commerce ads campaign
It’s pretty easy to get started once you have GMC linked. It’s usually a good idea to start with a standard Shopping campaign.
Smart Shopping is usually best fueled by having a solid foundation of account data. If you’re just getting started, you may want to run a manual cost-per-click (CPC) campaign first, then experiment with Smart Shopping or automated bidding down the road.
The #1 way to set yourself up for campaign success is to get granular. That’s because the more specific a product search is, the higher the purchase intent is likely to be.
The more you segment out your products, the more targeted your PPC ads will be. It makes sense: someone searching for a specific brand, style, color, and size of running shoe is probably more motivated to buy than someone just searching with the term “running shoe.”
You can split products into separate campaigns and ad groups that can then be split further into product groups. If you have a small, manageable number of products, you can break everything out by single-product product groups.
An example: Let’s say your core products are sporting goods, but you also sell apparel as 20% of your business. It may be wise to put all of your apparel into a separate campaign to make sure you’re giving most of your budget to your core products.
You can also divide in other ways, like by devices. Simply put a -100% bid adjustment to separate desktop and mobile. For your desktop campaign, you’d put in a -100% bid adjustment on mobile to show only on desktop, and vice versa.
You can separate out traffic based on how specific the search is by setting up campaign priorities and then using negative keywords to separate those searches. Google’s 2021 GMC updates include additional sizing attributes which may be helpful as well.
Pro tip: Google Shopping is unique in that it has a priority system — you can set low, medium, and high priority campaigns. If you have several Shopping campaigns, this system dictates which ones serve an ad first.
Include prices in your ads
Your GMC account isn’t the only place you want to make sure your prices are visible. Including prices in your ads can be a highly effective way to get more clicks than your competition. Not only can this help qualify your traffic to ensure you get the right clicks, but it doesn’t take up a ton of valuable ad real estate.
As HubSpot explains, “This saves your ad spend for those qualified leads who saw your prices, know what to expect, might not be scared away by price, and are much more likely to convert into a sale.”
Even if they don’t end up buying your product or service, you’ll have a higher chance of snagging them through remarketing, since they already know what your pricing looks like.
Google recently added a “Deals” feed to the SERP page. When you’re running a promotion, sale, or have products with a recent price drop, consumers searching for deal- or sales-related listings will see your products.
Remember to optimize
Without optimizing, your PPC campaign can only go so far. Optimizing will help you better manage your budget by putting more spend where you’re seeing more success.
There are two major KPIs to consider when optimizing a Shopping campaign. If you’re on a manual bidding strategy, pay attention to conversion volume and the result of conversion value over cost. That will calculate a rough idea of your return on ad spend (ROAS).
Many e-commerce companies optimize their bids by starting low, then adjusting accordingly. The more data you gather, the more informed your decisions will be.
After you’ve accrued some data, you can decrease bids on anything under your goal or average. You can also increase bids on items that are producing the most conversion value when compared to ad spend.
With Shopping, you can’t run a traditional experiment within Google Ads, but you can switch over for a time period and compare after a while. Automatic bidding strategies are powered by data, so the longer you run them, the better they should get.
If you’re going to try Smart Shopping, it’s a good idea to pick a mix of high and low performers, then exclude those from your regular Shopping campaign. Don’t simply pick all your low performers from your regular Shopping campaign and put them in Smart Shopping. You want a mix to ensure you’re getting accurate results.
Other ways to optimize include:
- Experiment with different ad types (like product listing ads vs. text ads)
- Leverage ad extensions to give ads more context
- Add pricing to ads for a competitive edge
- Test different campaign structures and categories
Pro tip: We don’t recommend running the same products in your traditional and Smart Shopping campaigns. If you do, Smart Shopping will automatically take precedence.
Leverage dynamic remarketing
Ah, yes, remarketing – otherwise known as “those ads that follow you around the internet,” as your friends or family may describe them. But the fact remains that remarketing works, particularly for cart abandoners.
If you’re running Google Ads, you’re already paying for people to get to your website. But, as consumers ourselves, we know not everyone buys the first time they visit a site or product page. That’s where dynamic remarketing comes in.
While remarketing (also called retargeting) can be effective in various industries, it’s particularly useful for e-commerce ads. It can help you land more recurring sales, increase your campaign’s clickthrough rate (CTR), boost your ROI, and more.
Dynamic remarketing is a great way to nurture your funnel. At its core, this method aims to show users specific products they’ve viewed on your site. If they look at running shoes, you then show them that exact pair of shoes as a Shopping ad while they browse other sites on the web.
To set up dynamic remarketing, you generally have to add a bit of code to your site. This is powered by your GMC feed, so you have to make sure your account is set up and working if you want it to be successful.
A lot of people put things in their carts while shopping online, then don’t end up following through with the purchase. You can remarket these products to cart abandoners and, if you have the e-commerce settings set up correctly in Google Analytics, you should already have some audiences available.
For even more tips for achieving success with e-commerce search campaigns, check out our webinar recording, Getting Started with E-Commerce Search Ads.
4. Test your ads consistently
If you want high-performing e-commerce ads, testing repeatedly is an important step.
You can A/B test elements like your imagery, verbiage, call to action (CTA), and more. After all, what works on your paid social media campaign might be a flop when it comes to SEM. See how a flat-lay image of an item on a white background performs against an image of a real-life scenario.
You may think you know what your target audience wants, but the results could end up surprising you.
Looking for more help with your e-commerce ads? You’ve come to the right place.
5. Think beyond Google
It makes sense that, when you think of paid search e-commerce ads, you automatically think of Google. And while it’s holding strong in its place as the top global search engine, it’s not the only one worth looking into. If you’re seeing success in Google and topping your impression share, why stop there?
You can easily carry your Shopping campaigns over to Bing, now rebranded to Microsoft Advertising. Along with the Bing search engine, this suite includes Yahoo!, MSN, AOL, and other sites.
Bing has a user base that searches nearly 6 billion times a month in total. Depending on your e-commerce product, you could see less competition on Bing than on Google, and a potentially cheaper cost per click (CPC).
If you already have a Microsoft Ads account, it’s easy to get a merchant center account set up right from the ad platform. Microsoft will process this data just like Google. Once it reviews the product data, you can create a Shopping campaign within Microsoft or import a Shopping campaign from Google that’s already working well.
In Microsoft Ads, you can even import on a recurring basis. If you set up a recurring sync, you can optimize in one place and make sure it’s carried over easily, instead of having to manually optimize within each platform. You can even optimize based on the different platform behaviors if that proves advantageous.
Pro tip: Think Amazon Advertising isn’t related to PPC? Think again. Amazon operates as a search engine in many ways, with ad types and structures similar to traditional paid search campaigns.
No matter the size of your brand or number of competitors, you’ve still got to work to make your PPC ads stand out. E-commerce ads can help take your sales to the next level.
By making sure your Google Merchant Center account is set up properly, keeping product info fresh, experimenting to see what works well, and considering leveraging both Google and Microsoft, you’ll be set on the path to more sales and a strong digital marketing strategy that can help your company continue to thrive.
This article has been updated and was originally published in June 2020.